In this section we have collected the most frequently asked questions about Regalgrid®, SNOCU, the platform and all the services we offer. We are ready to clarify your doubts!
You can read the consumption directly from the meter but it depends on the type of device installed. We suggest you contact our technical support to find out more.
The terms of sale are detailed here.
The general conditions of supply of products and services are detailed here.
Fill in the form and send it to: support@regalgrid.com.
Of course, once registered in our portal you can access the list of our partners in your area.
Of course, Regalgrid® provides tools to make different communities cooperate.
To create an Energy Community you must be sure that it meets the criteria required by the legislation that came into force in 2020: – The members of a community must be connected to the public distribution network within the same medium/low voltage transformer booth. – The participants’ photovoltaic systems must have been activated after 1 March 2020 and may not exceed the individual power of 100kW and total power of 200kW. – The objective of the community must not be linked to economic profits, so revenues from the sale of energy cannot be the main source of income. – The attention of the community must be directed to the environmental, economic and social benefit for all, through the collective self-consumption of energy from renewable sources. – The sale of energy must be regulated by a private law contract.
Of course you can. Even if you don’t have a photovoltaic system you can participate in an Energy Community, benefiting from the green energy self-produced by other members of the community itself, at a more advantageous price. In fact, energy communities are based on the optimization of collective self-consumption: in order to support the consumption of those who do not have a system, in the community there must necessarily also be producer nodes, i.e. users equipped with a photovoltaic system that often produce more energy than their real need.
Sure, you can. The Regalgrid® architecture is equipped with automatic systems that guarantee the optimization of interactions between several adjacent communities.
Being part of an Energy Community allows you to save money and at the same time actively contribute to reduce the impact of energy consumption on our planet, optimizing the available resources in an accurate and optimized way.
You should share the electricity with your neighbour because it is much cheaper than selling it on the grid. We are talking about excess energy, which you produce with your photovoltaic system but which you do not consume: sharing this excess in an Energy Community allows you to receive a greater economic advantage than the one derived from the transfer to the operator.
In many ways it is. Within an Energy Community it is possible to optimize the purchase of energy, photovoltaic components, optimized heating systems and much more. In general, the possibilities to act as a purchasing group depend only on the statute of the community itself and how the participants agree.
The law recognises Energy Communities as a legal entity in its own right. For this reason being part of it will imply the respect of a shared statute, according to the declaration of the community itself.
To join an Energy Community, you can consider joining an existing community or building one with your neighbours. If you have any doubts about the various steps for the formation of a community, you can contact our staff who are always at your disposal.
An Energy Community works according to a small and decentralized energy model: the exchange of energy does not exploit the entire public grid, but only the low voltage section that connects the participants to the same community. This guarantees you the purchase of green and local energy at a price more advantageous than the market price, thanks to a system of incentives and the lowering of fixed transport charges that you find in your bill. In the same way, if you are a producer, being part of a community gives you the opportunity to sell your unconsumed energy at cheaper conditions than the state incentive mechanisms of transfer to the public grid.
Smart grid and Energy Community are two different concepts, even if they are connected. A smart grid is a set of aggregated electrical measurements, related to different devices. An Energy Community is a legal entity for all purposes, regulated and managed according to a precise legislation, which relies on a smart grid to work.
An Energy Community aims to provide electricity from renewable sources to all participants according to specific needs, with the aim of maximizing local collective self-consumption. If you have a photovoltaic system, you can give energy that you do not consume to all the other participants, but at the same time receive it at times when you cannot produce enough. If you have only the storage battery you can buy the energy from others to store it for any eventuality and resell it when you don’t need it. If you are a simple consumer, the energy community gives you the opportunity to buy clean energy without having to invest in a generation plant, while at the same time being more aware of the purchase of energy and its cost.
Yes, in case the device needs to be installed in the electrical cabinet.
Installing SNOCU is always very advantageous, even if you are not part of an active energy community. SNOCU allows you to profile your consumption in real time, giving you a first indication to make the most of your energy resources. Knowing your electricity consumption habits also allows you to receive tailor-made energy supply offers, as well as suggestions on the correct size of a photovoltaic system and/or electrical storage based on your real needs.
The SNOCU subscription expires annually.
SNOCU optimizes the photovoltaic storage batteries in the same way as a smartphone: it prevents the battery from discharging completely, it makes cell linearization cycles, it tries to reduce battery cycles to the minimum.
Sure, SNOCU can be installed at any electrical utility. We recommend that you have it installed by qualified personnel, especially in the case of installation on an electrical panel.
You should install SNOCU to benefit from all the advantages of active energy sharing, which Regalgrid® architecture is able to enable: first of all, the exchange of energy within an Energy Community, but also the active monitoring and control of your consumption, the photovoltaic system and the storage system.
The SNOCU licence is valid for 10 years and can be extended as required.
No. No action related to the installation and use of the SNOCU will lead to hardware breakage or invalidate the warranty on the inverter. This is possible because we work closely with the manufacturers and optimise the available functions of the inverters themselves from a community perspective.
You absolutely do. An internet connection is a fundamental element for the functioning of SNOCU: the intercommunication of the various participants in the community must always be guaranteed. Only in this way will the logic of energy sharing be active according to the consumption in real time.
SNOCU can interface with the inverter according to various dialogue protocols. Contact us directly to find out more, we will give you all the details you need.
SNOCU always communicates with the inverter to which the battery is connected, so it does not actually speak directly with the battery except in specific projects.
SNOCU communicates according to different communication systems, depending on the inverter type: via LAN, via RS485, via RS232, via Wi-Fi, via Bluetooth, etc.
The way SNOCU communicates with the electricity meter is different depending on the characteristics of the meter. Generally SNOCU uses the RS485 bus to read the electricity meter, but the list of directly supported meters is constantly expanding. Just because each case must be evaluated in a specific way, we suggest you to contact our technical support.
If SNOCU breaks, you can ask your supplier or Regalgrid® support directly.
Of course, your data is safe with Regalgrid®: the infrastructure is designed and developed to be secure according to the most efficient security algorithms currently available on the market.